Welcome to viviHomes. Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the viviHomes website, property listings, and real estate services.
Information We Collect We may collect the following types of information:
Personal Information Information you provide directly, including:
Name
Email address
Phone number
Property preferences and requirements
Billing information
Usage Information Information collected automatically when using viviHomes, including:
IP address
Browser type
Device information
Pages and listings visited
Time spent on the platform
Actions performed within the platform
Cookies & Tracking Technologies viviHomes may use cookies and similar technologies to improve functionality, remember your property preferences, analyze usage, and personalize your experience.
How We Use Your Information We use collected information to:
Provide and improve our real estate services
Match buyers with relevant property listings
Manage user and agent accounts
Process payments and listing fees
Send property alerts, updates, and notifications
Respond to client and agent support requests
Monitor platform performance and security
Analyze usage trends and improve user experience
Sharing Your Information viviHomes does not sell your personal information. We may share information with trusted third-party service providers that help us operate the platform, including:
Payment processors
Analytics providers
Cloud hosting services
Customer support tools
Property data and mapping services
Information may also be disclosed when required by law or to protect our legal rights and platform security.
Data Security viviHomes implements reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of transmission or storage is completely secure.
Data Retention We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Property listing data may be retained for record-keeping purposes beyond the active listing period.
Your Rights Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Object to certain processing activities
Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Third-Party Services viviHomes may contain links or integrations with third-party services such as map providers, mortgage calculators, and listing aggregators. We are not responsible for the privacy practices or content of external services.
Children's Privacy viviHomes services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes To This Privacy Policy viviHomes may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: support@vivihomes.com
Website: vivihomes.com